Present Quality Services
Service Content
Technical Support
A specialty manufacturer of construction machinery and mining machinery, also as a sales & service corporation of SWMC brand machinery in China.
Service Team
Having a professional team, involved in the product development, management, sales and marketing, after-sale service etc.
On Demand
SWMC will adhere in the philosophy - Supply the suitable machinery, to create value for customers.
Logistics Service
Having accumulated rich experiences for international market development, able to provide one-station solution for the machinery procurement and logistics.
One-Stop Service
Service Process ✦
Inquiry & Claims
Contact us for the technical supports and problems feedbacks.
Treatment
Response for the feedbacks information within 24 hours.
Solutions
Exchange with the customers to work out a solutions.
Shipment
According to the solutions to effect shipment for the required spare parts.
Chasing
Contact the customers to learn the machinery working status.
Common Service Problems
✦ Common Service Problems ✦
What products and services do you mainly offer?
We supply the ripper assembly, blade, undercarriage, power-dividing housing and final driving assembly equipped for the bulldozers, as well as parts and components of mining machinery, such as the chassis, track assembly, roller and beams for drilling rigs.
Where is your company located? Is the transportation convenient?
SWMC locates in Xuanhua, Zhangjiakou, a historic city in the northwestern of Hebei Province with only 175 kilometers away Beijing. Xuanhua city enjoy convenient transportation & telecommunication. It takes about one hour from factory to Beijing by high-speed train; three hours to Capital International Airport by car, and 6 hours to Xingang Seaport by truck.
What are your main products?
Currently, the main products of SWMC: Surface drilling rig, track bulldozer, backhoe loader, OEM parts for the machinery.
What is your business philosophy?
SWMC will adhere in the philosophy - Supply the suitable machinery, to create value for customers, comply with the conduct code - Professional, Honesty, Enthusiasm, Efficiency, insist on innovation promotion, to present quality products and services for global clients, realize common growth with partners and customers!
Supply the suitable machinery, to create value for customers.